Frequently Asked Questions

Can only United Church people order from United Church Bookstore?
Can I order if I live outside Canada?
How do I pay for my order?
How do I create an account?
How much are shipping charges?
How can I confirm my order?
What if I can't remember my password?
Can I get a book display?
How do I load e-books on my e-reader?
How do I order my 2021 bulletins?

Can only United Church people order from United Church Bookstore?

No, we welcome everyone to order from us. If you’re looking for books and resources for spiritual guidance, personal reflection, or just plain good reading, we’re here for you.

Can I order if I live outside Canada?

We accept orders only from Canada and the United States. If you live outside these countries please contact our customer service team and we will do our best to accommodate you.

How do I pay for my order?

We accept Visa, MasterCard, and American Express. Your credit card will be charged at the time of purchase. Please note that we do not accept Visa debit cards or other Interac® payment methods. 

Need to use your Church Account? Please contact our customer service team.

How do I create an account?

Either click the Account icon at the top of each webpage or add items to your shopping cart. When you are ready to check out, you will be prompted to either log in as an existing customer or create a new account. A valid e-mail address is required to create an account.

How much are shipping charges?

Shipping charges are based on weight and destination. Please see our Shipping and Returns page for more details.

How can I confirm my order?

After successfully completing the checkout process you will receive an e-mail confirming that your order has been received.

What if I can’t remember my password?

If you are struggling to remember your password, try resetting it. If you continue to have problems, please contact our customer service team.

Can I order a book display?

Yes! United Church Bookstore will send a display of books and merchandise for your special event. Just fill out a form to reserve. Please note that we require advance notice of at least 30 business days. Learn more about book displays.

How do I load e-books on my e-reader?

E-books can be read on a variety of devices. If you’re having trouble getting a file you’ve downloaded from UCRDstore.ca onto your device, visit our E-books help page for details. Please note that e-books and other digital products can only be purchased online.

How do I order my 2021 bulletins? 

We are making changes to how we accept bulletin orders to better serve you, our customers. You no longer need to pre-order bulletins! Bulletins will be available online year-round while supplies last and will be shipped within two days of placing your order. 

The 2021 bulletin series will be available to order online in early October 2020. The bulletin catalogue, planning sheet, lectionary for 2021 and the special Sundays list will be mailed in September 2020 to assist you with planning your online order. If you need to pay using your church account, please contact UCRD.